Frequently Asked Questions
Our World Famous MAI-KAI Show requires a booking for each guest attending. Reservations can be made up to 45 days in advance. Reservations cannot be canceled. Please refer to our cancellation policy.
A minimum of 1 entree/person is required. An entrée is included in the show charge for children under the age of 10.
Showt imes seatings per day are as follows;
Monday thru Friday: 5pm seating for show at 6.30 pm and 8pm seating for show at 9.30 pm
Saturday: 4pm seating for show at 5.30 pm, 7pm seating for show at 8.30 pm and 10pm seating for show at 11.30pm.
Sunday: 1 pm seating for show at 2.30pm, 4pm seating for show at 5.30pm, 7pm seating for show at 8.30 pm
The show is approximately 45 minutes in length.
There are 3 tiers of seating. Each tier provides a unique experience, with varying levels of proximity and ambiance, allowing guests to choose the level of engagement they prefer for their evening.
Yes, booking the show requires a separate fee in addition to the minimum food and beverage (F&B) purchase. Please note that the show fee is not included in the F&B spend.
Only the illuminated tables displayed on the booking engine are available for reservations. While we will do our very best to honor your specific table request, please note that specific tables are NOT guaranteed and remain subject to change upon arrival.
Our parking lot is valet only, with limited availability. We highly encourage guests to use rideshare services such as Uber or Lyft for convenience.
Yes, a minimum food and beverage (F&B) purchase will be required with your show booking.
Your booking time is your approximate seating time, with the performance starting approximately 1.5 hours after your seating.
Bookings for the show are NON-REFUNDABLE. Please ensure your plans are confirmed before completing your reservation.
There are three tiers of pricing based on seat selection:
- $23 for standard seating
- $28 for select seating
- $33 for premium seating
No, there is a minimum food and beverage spend required to enjoy the show.
Our prices and menu items change from time to time. You can find the most up-to-date menu on our website.
Yes, we are open on Christmas.
The cost depends on your seat selection ($23, $28, or $33 per person) and your menu choices for food and beverages.
Gift Cards are available for purchase inside our MAI-KAI Trading Post (retail shop) as well as online
MAI-KAI gift cards are applicable for food, beverage, and merchandise. Gift cards cannot be used for show bookings.
No, bookings are only available up to 45 days in advance at this time.
Yes! Happy Hour is available daily until 7 PM in the Molokai and Bora Bora Bars. Enjoy 50% off select drinks from the Molokai Bar Menu.
You can easily check availability and make a reservation by selecting the “Book The Show” button on our website’s photo banner, which will guide you to our booking engine.
Yes, children are welcome in the Bora Bora and Molokai Bars! Just not at the Bar (table seating only).
For larger parties, you can make two separate reservations. For assistance with booking or private events, please fill out the request on our Large Party and Events page.
Monday – Friday: 5pm & 8pm
Saturday: 4pm, 7pm, & 10pm
Sunday: 1pm, 4pm & 7pm